Frequently Asked Questions

Everything you need to know about your football gear and orders.

How long does it take to process a custom helmet order?

Standard custom helmet builds typically take 5-7 business days to process before shipping, as our technicians ensure every component meets our safety and quality standards.

Do you offer international shipping?

Yes, we ship our premium football gear worldwide. Shipping rates and delivery times vary by country and are calculated at checkout.

What is your return policy for visors and accessories?

Unopened and unused accessories can be returned within 30 days of purchase. Please note that visors cannot be returned once the protective film has been removed.

Are the helmets sold on Green Gridiron safe for field use?

We sell both 'Authentic' helmets, which are intended for display, and field-ready helmets. Please check the product description to ensure the model is rated for contact play.

Can I request a specific color match for my team's facemask?

We offer a wide variety of standard team colors. If you need a custom powder coat, please contact our support team to discuss specialized color matching options.

How do I track my order?

Once your order ships, you will receive an email notification with a tracking number and a link to monitor your package's progress in real-time.